No Software to download, install or maintain!
24x7 centralized access across a wide variety of computing platforms
Eliminate Paperwork, Improve Efficiency & Save Time
Manage Field Service work flow from Work Order Creation to Dispatch to Invoicing
The Dashboard provides at-a-glance view of Work
Order Scheduling
View outstanding work orders by day, week,
month, or timeline
Additional work order details are just a click away
Summary charts show Work Orders by status
and Invoices by amount
Office personnel can customize service requests,
create work orders and schedule technicians
Work Orders can be detailed with labor time,
equipment and materials to be used on the job
Dispatch Views provide seamless Google-Maps
integration to find the best route for quick response
to emergency service
Field staff access their assigned work orders and
can make adjustments to labor & material details
Field technicians can report their hours to work
orders via the browser or through the mobile app
Admin-level users have access to all technician time
cards and reporting functions
Customized handling of databases enable you to
match the needs of your service organization
Manage Standard Materials Lists, Billable
Equipment, and Service Vehicles
Ability to add custom materials while on the job
Invoices are easily generated from the work orders
and include field staff time card entries and
materials & equipment used during the Work Order
Invoices can be updated on the job, and easily
printed or emailed to the customer.
Admin level payment processing allows for export
to spreadsheets or accounting packages
The Dashboard organizes key information to view on first opening Rapiddispatch. Quickly see the number of Work Orders by status and Invoices by amount. The Calendar lists scheduled jobs with detail on each immediately available. A click shows where your technicians and resources are scheduled and when. Schedules can be viewed by the Day, Week or Month or displayed as a Timeline
